Assembled
Nathaniel Smith is a Senior Implementation Manager at Iodine Software, with a strong background in professional services and technical support. Previous roles at Ambra Health included various consultant and analyst positions, showcasing expertise in client management and implementation processes. Experience as a Technical Support Representative at OpenTable involved onboarding software for restaurants and resolving connectivity issues. Nathaniel also led a Computer Science Club for elementary students, contributing to educational initiatives, and interned at SwipeSense Inc. focusing on healthcare technology. An Assistant Bookkeeper at A. Uzzo & Company, Nathaniel managed financial records and client consultations. Educational qualifications include a Bachelor of Arts in Computer Science from the University of Wisconsin-Madison.
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A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.