Lucas Carr

Senior Customer Success Manager at AssetWatch

Lucas Carr is an experienced professional with a robust background in customer success management across various industries. Currently serving as a Senior Customer Success Manager at AssetWatch® since October 2023, Lucas previously managed customer relationships at Polco, overseeing onboarding, training, and custom communication strategies while handling a portfolio generating over $2M in annual recurring revenue. Prior to Polco, Lucas contributed to AkitaBox in multiple roles, including Customer Success Manager, Project Team Lead, and Data Coordinator, where the focus was on enhancing product functionality and customer satisfaction. Early career experience includes positions in the culinary industry and retail, complemented by a Bachelor’s Degree in Economics and Geography from the University of Wisconsin-Eau Claire.

Location

Madison, United States

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AssetWatch

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AssetWatch is a leader in proactive and predictive maintenance solutions, providing a rapidly deployable, end-to-end remote condition monitoring service. We help eliminate unplanned downtime for global manufacturers and simplify the predictive maintenance process by providing a network of wireless sensors and communication hubs, cutting-edgesoftware, and condition monitoring engineers who condense and decipher the noise of data – making it more qualitative than just quantitative with expert prescriptive recommendations. By combining predictive analytics via machine learning in the software with the prescriptive insights of a certified expert, AssetWatch gives you way more than just the standard "pass/fail". We truly are a partner in the journey, helping change the culture of maintenance and reliability teams from reactive to proactive.


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Employees

51-200

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