Shishir Gupta

Shishir Gupta is an experienced Lead QA Analyst at Assurant since April 2014, specializing in Salesforce applications used for customer relationship management and warranty management, and acts as the Subject Matter Expert for the Auto Repair Claims Department. Prior experience includes serving as a Senior QA Analyst at 4teGroup for Redbox, where Shishir contributed to Agile processes and owned the testing execution, as well as a QA Engineer/Analyst at Mediaocean, focusing on test management tools and QTP automation frameworks. Shishir's career began as a Business Analyst/QA Analyst at Deloitte, ensuring applications met customer requirements and conducting gap analysis. Educational credentials include a Master’s degree in Computer Science from the Illinois Institute of Technology and a Bachelor’s degree in Computer Science from DIT University.