Joanna Cohen

Customer Success Enablement Manager at Athena

Joanna Cohen is a Customer Success Enablement Manager at Athena since December 2022, where responsibilities include enhancing the client experience and training customer success teams. Previously, Joanna served as Interim Director of Onboarding, leading a team focused on new client onboarding metrics. At On Deck from November 2020 to December 2022, Joanna managed a community of over 1500 founders, executing programs that facilitated startup development. Joanna's earlier experience includes program management at Y7, where program design for health coaching was successfully implemented, alongside senior hiring management during expansion. Previous roles at Zirtual and GEPIK included marketing and teaching positions. Joanna holds a BA in Journalism and Mass Communications from the University of Wisconsin-Madison and multiple certifications in health coaching and product management.

Location

New York, United States

Links

Previous companies


Org chart

No direct reports

Teams


Offices

This person is not in any offices


Athena

15 followers

Athena empowers the fiercely ambitious to reach their next 10x. We hire and train exceptional Philippines-based Executive Assistants. Athena Executive Assistants are matched 1:1 with industry leaders, startup founders, and driven up-and-comers. These partnerships are powered by 10x delegation training. The result is 10x more leverage, more time, more impact on the world.


Industries

Employees

11-50

Links