athenahealth
Christopher Parsons has extensive experience in engineering and operations management, currently serving as the Director of Engineering at athenahealth since January 2014. In this role, Christopher designed and implemented the company's first technical incident management program and led significant enhancements in operational efficiency through the creation of the NOC Engineering team and the integration of Service Management toolsets. Prior positions at athenahealth include Senior Manager Engineering, Manager, and Supervisor roles within the Network Operations Center, where notable achievements included major improvements in alert management and establishment of a client-facing status page. Christopher's earlier experience includes work as a Data Center Operations Technician at Windstream Hosted Solutions and as a Telecommunications Technician for IBEW Local 103. In addition, Christopher holds a Bachelor of Science degree in Computer Science from Merrimack College and certification from the Joint Apprenticeship and Training Committee.
athenahealth
44 followers
athenahealth is a publicly traded American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States.