Atlassian
William Mock has impressive experience in the tech industry, starting from their role as an Application Support Analyst at Amplify Credit Union to their current position as the Global Head Of Customer Support Services at Atlassian. Throughout their career, William has demonstrated strong leadership skills and a deep understanding of technical support services. Their roles at various companies such as Expedia Group, Dell, and IGT have equipped him with the necessary expertise to oversee large teams and implement initiatives to enhance support capabilities for clients. William's educational background includes a degree from The University of Texas at Austin.
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Atlassian
455 followers
Atlassian is a software company that builds tools for teams, with a mission of helping unleash the potential of every team. Atlassian’s suite of tools facilitate collaboration, alignment, and nimbleness allowing teams to more effectively and efficiently build and create together. Collectively, Atlassian’s products are used by over 250,000 customers worldwide in industries ranging from space travel to pizza delivery, medicine to disaster response. More than 8,000 employees based in 13 countries support Atlassian’s product offerings. The company’s portfolio includes Jira Software and Jira Work Management for team planning and project management; Jira Service Management for team service and support applications; Jira Align for enterprise agile planning; Atlassian Access for enterprise-grade security and centralized administration; Confluence for content creation and sharing; Bitbucket for team code sharing and management; Opsgenie for incident management, and Trello for capturing and adding structure to flude and fast-forming work teams. These products offer a range of functionality to serve the needs of a variety of workers including software developers, IT professionals, and knowledge workers. At the same time, all of their products share five intentional core attributes: Built for Teams, Easy to Adopt and Use, Versatile and Adaptable, Integrated, and Open. Atlassian was founded in 2002 with the launch of their first product, Jira. In 2015, Atlassian became a publicly traded company listed on NASDAQ as TEAM.