Brandon J.

Customer Support Analyst - Tier 2 at Augury

Brandon J. is an experienced professional with a diverse background in customer support, project management, and technical solutions. Currently serving as a Tier 2 Customer Support Analyst at Augury since October 2019, Brandon is passionate about AI and assisting industries in adapting to Industry 4.0. Prior experience includes roles as Facility Engineer with the San Diego Padres, focusing on enhancing fan experiences and athlete performance, and as Service Specialist at Siemens, specializing in building automation within the pharmaceutical sector. Brandon also served as a Studio Traffic Manager at Fresh Form Design Agency and as a Quality Assurance Specialist for the ACE Parking mobile application. Early career experience includes a lead role in field support for the JCREW program at SAIC. Brandon holds educational qualifications from General Assembly and MiraCosta College.

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Augury

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Augury is leading the way in the digitization of manufacturing organizations by providing the foundational element of AI-based machine health and performance insights in real-time. Augury’s full-stack IIoT solution and turnkey approach uncovers machine health blindspots and provides value to industrial customers from day one and drives scalable performance from the plant to the global level.