Makbule Kuqi

Makbule Kuqi is an experienced IT Project Manager currently with Aura since October 2023, overseeing project scope, task planning, documentation, and risk management while motivating project teams. Previously, as a Project Manager at TELUS International from December 2021 to October 2023, Makbule collaborated with operations leadership to ensure customer satisfaction and improve service delivery processes. Prior roles include positions at Amazon, where responsibilities ranged from Conventions Specialist to Machine Learning Data Linguist II, and Project Coordinator at DBB Analytics, supporting biotech projects. Makbule began a career as a Legal Assistant at the Law Court of Florence and distinguished contributions as a Student Delegate at the National Model United Nations. Educational credentials include an MBA from Bentley University, a Master's in Management from Lasell University, and a Bachelor’s Degree in Business from Southern New Hampshire University.