Aureus Analytics
Thomas Mann, AAI, is currently serving as the Director of Customer Success at Aureus Analytics since March 2022. Prior to this role, Thomas was the Manager, Customer Success at AgencyZoom for 2 years. With a background in sales and project management, Thomas has experience as an Insurance Advisor at Insurance of the Carolinas, an Agent at NC Farm Bureau, and as a Project Manager at USAWeb Asset Group. Thomas also worked as an Account Executive at Campus Special, where Thomas managed accounts, generated revenue, and set up e-commerce accounts. Thomas holds a BA in Management and Society with a focus on Economics and Sociology from the University of North Carolina at Chapel Hill.
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Aureus Analytics
Aureus Analytics is the Customer Intelligence & Experience company that enables Insurers & Agencies to deliver superior customer experience leading to greater customer retention, loyalty, and lifetime value. Their proprietary algorithm SentiMeter uses deep text analytics and AI to measure the customer experience in real-time for all policyholders.