Austin Health
John A. Alfonso Camelo is an experienced technical support professional with a comprehensive background in IT service delivery, hardware and software troubleshooting, and systems deployment. Currently serving as a Technical Support Officer and ICT Service Owner at Austin Health since September 2016, John is responsible for managing various technical issues. Previous roles include ICT Service Delivery Officer and Rollout Technician at Alfred Health, where John successfully deployed 318 computers, and IT technical support and Help Desk positions at The Royal Children's Hospital, focusing on testing and resolving IT issues. John's experience also extends to serving as a Technical Support Engineer for API S.A.S, providing remote assistance for L-3 systems in critical environments in Colombia. John holds a Bachelor of Science in Electronics Engineering from Universidad Distrital Francisco José de Caldas, earned between 2004 and 2010.
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Austin Health
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Austin Health is the major provider of tertiary health services, health professional education and research in the northeast of Melbourne. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. Austin Health comprises Austin Hospital, Heidelberg Repatriation Hospital and the Royal Talbot Rehabilitation Centre.