Dawn Charles

Dawn Charles is a Senior Project Manager at AustralianSuper since August 2018, specializing in implementing Microsoft Dynamics CRM. With extensive experience in project management, Dawn has held various leadership roles, including Director at Osfel Enterprises Pty Ltd since June 2013 and Senior Project Manager at DXC Red Rock for a brief period in 2018. Previous positions include CRM Programme Manager at Imperial War Museums, responsible for delivering CRM and E-Commerce initiatives, and Program Manager roles at General Dynamics Information Technology and L&Q, focusing on business transformation and technology solutions. Dawn holds a Master's in Project Management and a Graduate Diploma in eCommerce from the University of Southern Queensland, as well as a Bachelor's degree in Information Technology from Flinders University.