Pawan Gupta

Pawan Gupta is an experienced professional in customer support and management, currently serving as the Director of Global Support at Automation Anywhere since March 2025. Previously, Pawan held director-level positions in global customer support at Anthology Inc and served as Senior Manager at Fivetran. With a strong background at Veritas Technologies LLC, Pawan advanced through various roles focusing on delivery support and technical management. Pawan's expertise includes team leadership in 24x7 environments, performance management, continuous service improvements, and collaboration with engineering and product teams to enhance customer satisfaction. A graduate of the Indian Institute of Management, Indore, Pawan also possesses qualifications from the National Institute of Information Technology and Nagaland University.