Automotive Warranty Network, Inc.
Ralph Burnette has over 10 years of experience in the automotive industry. Ralph started their career as an Automotive Reconditioning Manager at Murray Motor Imports, where they managed operations within a Mercedes-Benz and BMW dealership. Ralph conducted employee training initiatives and reported directly to the general manager and parts and service director.
In 2015, Ralph joined Automotive Warranty Network, Inc. as a Team Lead. In this role, they spearheaded a team of 10 warranty admins and oversaw warranty processing operations for auto dealerships worldwide. Ralph also assisted the team during staff shortages and was responsible for financial schedule reconciliation.
Later, Ralph transitioned to the role of Software Engineer at the same company. Ralph planned and directed software development functions, including creating effective plans for feature development. Ralph wrote code in various programming languages and maintained a strong technical rapport with senior management and end-users. Ralph also conducted QA tests to compare feature performance.
Overall, Ralph has demonstrated leadership skills, technical expertise, and a strong understanding of the automotive industry.
Ralph Burnette completed their Bachelor of Arts (B.A.) degree in Graphic Design from Westfield State University, where they attended from 1997 to 2001. Additionally, they pursued Front End Software Engineering at The Turing School, although the specific years of enrollment were not provided.
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Automotive Warranty Network, Inc.
Automotive Warranty Network, Inc. is the largest warranty processing company in the US. We work with over 1,000 clients yearly who are actively involved with one or more of our services. We have over 230 employees across the nation including administrators, support staff, training personnel, and more. Our administrators rank the highest in job satisfaction, advancement potential, and knowledge level. We provide the opportunity and support necessary to grow in their field. We offer more services than any other claims processing company. We network with clients, service groups, and consultant companies to offer the dealership help in many areas of need. Our beliefs: We believe in hard work We believe in honesty and operate with integrity and ethics. Do the right thing. Be honest and fair. We know that ongoing training is the key to success and development. We believe in cooperation with others and share our knowledge. The more people we help get what they need, the more we get what we need. Change is a must to adapt to the industry as it grows. We believe if something doesn’t work, try something else until you get it right. Our mission: Automotive Warranty Network is the largest and most experienced manufacturers’ warranty claims resource in the world. Our mission is to provide the very best, white glove service to automotive dealerships, helping them fairly and accurately collect the warranty money they are due from the manufacturer. We believe that the relationship with our clients is a partnership. We offer additional resources to help dealers improve their in-house processes through staff training and benchmark auditing. We focus on using technology to advance our processes and improve efficiencies. We employ the most elite warranty administrators in the industry to represent our brand, giving them a prestigious platform to showcase their unique talent while earning a great living, wonderful benefits, and a family oriented environment.