Alexia Klie

Alexia Klie currently serves as the Senior Director of Customer Success at AutoRABIT, where responsibilities include leading and developing a high-performing Customer Success team and executing customer success strategies aligned with business objectives. Prior to this role, Alexia was the Head of Customer Success at SatisMeter, managing customer-facing processes and ensuring exceptional customer experiences, and also worked as a Customer Service Specialist at NETIUM s.r.o., contributing to improvements in Customer Support processes while achieving high customer satisfaction scores. Earlier career experience includes a position as a Customer Service Agent at NICE inContact, where Alexia excelled in meeting service level agreements and maintaining up-to-date support documentation. Alexia Klie is pursuing a Master's degree in Political Science and Government from the University of Hradec Králové, having already earned a Bachelor's degree in the same field from the same institution.