Ciara Sullivan

Ciara Sullivan is a seasoned professional with extensive experience in CRM business analysis and digital engagement, currently serving as the Director of CRM Business Analysis at Avanade since March 2018. In this role, Ciara leads multi-million-dollar digital engagement programs and acts as a trusted advisor, while also mentoring female colleagues through a diversity initiative. Previously, during a secondment as Head of Business Applications Ireland, Ciara enhanced the local practice and secured new opportunities. With over a decade of experience in the Dynamics marketplace, including significant roles at CIBER UK and the Tenant Services Authority, Ciara has demonstrated expertise in CRM adoption, change management strategies, and technical specifications for business solutions. An educational background in Marketing from Imperial College London complements Ciara's professional accomplishments.