Avenga
Marija Djordjevic is a seasoned professional in service delivery management, currently serving as a Senior Service Delivery Manager at Qinshift since September 2023. Previously, Marija held the position of Service Delivery Manager at Seavus from October 2017 to September 2023 and was a Team Lead at TeleTech from September 2013 to October 2017, overseeing a team of 17 Service Desk Analysts in an ITIL environment. A background in technical support as a Service Desk Analyst at Sofica Group includes first-level assistance for a Swiss client and incident management. Additional roles in textile and real estate agencies have contributed to a diverse skill set in client communication, documentation, and team coordination. Marija holds a Bachelor's degree in German and English Language Interpretation from "Ss. Cyril and Methodius" Skopje.
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Avenga
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Avenga is an international consultancy and technology solutions partner creating unique solutions that solve complex business and societal challenges. With 6000+ specialists they operate globally and provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and UI design, managed services, product development, and software development. Avenga serve a wide range of industries, from telco and satellite operators to banking, manufacturing, automotive, mobility, and life sciences - driving their AI-first transformation. Our AI capabilities are embedded across all offerings, enabling organizations to drive intelligent automation, accelerate decision-making, and deliver highly personalized user experiences.