Torrein J.

Torrein J. currently serves as the Customer Experience Enablement Manager at AvidXchange, Inc., where responsibilities include facilitating instructor-led training and validating content from subject-matter experts. Additional roles at AvidXchange include Board Member for the Black Leadership Alliance Council and serving as the Diversity, Inclusion & Belonging Communications Coordinator. Previous experiences include positions at Change Healthcare as a Resolution Specialist, providing support for self-pay patients with disabilities, and at Verizon as a Senior Retail Sales Consultant, where tailored solutions were provided. Educational credentials encompass a Bachelor of Liberal Studies from Bowling Green State University, with a focus on Human Development, Technical Writing, and Sociology, along with continued education in Business Writing from Central Piedmont Community College.