Autumn Rigby

Autumn Rigby is a seasoned professional in customer success and operations management with extensive experience across various industries. Currently serving as Director of Customer Success Operations and Enablement at Awardco, Autumn has previously held senior roles at Dental Intelligence Inc., BambooHR, and Pearson, where notable accomplishments include the development of a customer health score model and implementation of operational frameworks to enhance team effectiveness. Autumn's career began in client services at Apex EDI, where significant improvements were achieved in customer retention and service efficiency. An academic background in Anthropology from Brigham Young University complements Autumn's practical expertise in driving customer success and operational excellence.