Celeste Pham

Celeste Pham has a diverse work experience in the field of design and innovation. Celeste is currently working at Aware Super as the Head of Service Design. Prior to this, they worked at IAG, where they held roles such as Acting Head of Design Centre, Lead Service Designer, and Senior Service Designer. Celeste'sresponsibilities at IAG included leading human-centered design activities and collaborating with multidisciplinary teams to create exceptional experiences for customers and employees. Before IAG, they worked at Meld Studios as a Senior Designer, focusing on applying a human-centered approach to problem-solving and leading design projects. Celeste also gained valuable experience at Deloitte Digital, where they worked as a Senior Consultant, leading projects in strategy, innovation, experience design, and digital strategy. Celeste'swork at Deloitte involved conducting customer research, prototyping new offerings, and coaching teams to embed human-centered design. Celeste has worked with clients in various industries, including retail banking, wealth management, insurance, higher education, retail, B2B, and government. Celeste started their career at whiteGREY as an Associate Digital Strategist and later worked as a Junior Digital Strategist and Data Analyst.

Celeste Pham completed their education at the University of Sydney from 2010 to 2014. Celeste earned a Bachelor of Commerce (B.Com.) degree with a major in Marketing & Business Information Systems. Additionally, they obtained a Bachelor of Arts (B.A.) degree with a focus on Digital Cultures & French Studies. In June 2014, Celeste Pham also obtained the Google Analytics Individual Qualification certification from Google.