Sam Greathouse

Sam Greathouse is an accomplished IT professional with extensive experience in IT service management, operational excellence, and team leadership. Currently serving as the Information Technology Service Desk Manager at AWP Safety, Sam previously held the position of Director, IT Service Owner at Freeman Company, where strategic initiatives enhanced ITSM processes and optimized resource allocation for a large enterprise. Sam's background includes significant roles at Bridgestone, ranging from IT Manager of End User Computing to IT Systems Analyst, driving improvements in service delivery and project management. Educational credentials include a Bachelor of Arts in Business Management from Walsh University and an Associate Degree in Computer Information Systems from The University of Akron.