AXA Hong Kong and Macau
Oscar Siu is a seasoned professional with extensive experience in project management and digital customer engagement. Currently serving as Senior Project Officer at AXA Hong Kong and Macau, Oscar leads the development and management of the customer app, Emma, overseeing agile project management, User Acceptance Testing (UAT), and stakeholder coordination. Prior to this, Oscar worked at Cathay Pacific Airways as a Digital Experience Executive, where responsibilities included leading the end-to-end development of digital products to enhance customer experience, as well as serving in various project coordination roles within the organization. Oscar holds a Bachelor's degree in Business Administration and Management from Birmingham City University.
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AXA Hong Kong and Macau
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AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 93 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, insurer and an exemplary company.