Axcess Nordic
Nicole Flyckt is an experienced marketing professional currently serving as Marketing Lead at Axcess Nordic since August 2025. Prior to this role, Nicole spent ten years at Topdanmark, where positions included Visual Communication & Activation Advisor and Event & Visual Communication Manager, focusing on strategic direction, creative concept development, project management, and visual communication across B2B and B2C platforms. Earlier experience includes coordinating PR and marketing activities at FDIH and holding various roles in communication and teaching. Nicole holds a Master's degree in Communication and Business Studies and a Bachelor's degree in the same field from Roskilde University. Additionally, Nicole was a founding member and lead vocalist of Denmark's largest ABBA tribute band, Dancing Queen.
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Axcess Nordic
THE AXCESS NORDIC EXPERIENCE Moderne virksomheders udfordring er ikke mangel på data – men mangel på operationelle indsigter. Axcess Nordic hjælper servicefokuserede virksomheder med at optimere og udvikle kundekontakten. Det er vores ambition at være markedsledende leverandør af 360-graders indsigter i kundeoplevelsen. Vi arbejder med førende software-huse inden for det, der hos Gartner hedder Workforce Engagement Management eller WEM. Det er alt, lige fra optagelse af samtaler, Speech Analytics (samtaleanalyse), Customer Feedback, kvalitetssikring og Workforce Management og meget mere til at understøtte det moderne kundecenter. Mulighederne er mange, men vigtigst for os er at hjælpe jer med at vælge netop den rigtige løsning, og sikre, at jeres investering skaber værdi. Det kalder vi ‘The Axcess Nordic Experience’.