axio
Vivian Josey is an accomplished professional with extensive experience in operations and customer success. Currently serving as Chief of Operations & Customer Success at axio since June 2016, Vivian previously held the role of Vice President - Customer Service at Bankbazaar.com, where contributions to strategic plans led to significant improvements in customer service quality. Prior roles include Senior Manager Operations at Concentrix BPO, overseeing BFSI processes, and Sr. Customer Care Executive at Convergys India Pvt Ltd. Educational accomplishments include an Executive Programme in Advanced Programme in FinTech and Financial Blockchain and an MBA in General Management from the Indian Institute of Management, Calcutta, along with a BA in Journalism, Psychology, and English from Christ University, Bangalore.
axio
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axio, formerly Capital Float, is India's leading consumer finance company offering pay later, credit and personal finance management under one seamless brand experience. On a mission to make credit worthy for all, axio leverages technology to deliver innovative financial products to millions of individuals across the country, including vast sections of traditionally under-served consumers. axio is the brand name of CapFloat Financial Services Private Limited, a Non-Banking Finance Company (NBFC) registered with the Reserve Bank of India. The company has raised funding from marquee investors such as Elevation Capital (formerly SAIF Partners), Sequoia India, Lightrock, Creation Investments Capital Management LLC, Ribbit Capital, and Amazon.