Ava Shams

IT Support Engineer at Axiom Technologies

Ava Shams is an accomplished IT professional currently serving as an IT Support Engineer at Axiom Technologies, providing technical support for Phillip Morris International since December 2023. Prior to this, Ava held the position of System Analyst and QA Engineer at NAK from May 2019 to June 2023, where responsibilities included leading software development and testing efforts while collaborating with cross-functional teams. Earlier experience as a QA Analyst at ZTE-RighTel involved developing and executing detailed test plans to ensure software quality. Ava holds a Bachelor's degree in Information Technology from the Institute for Advanced Studies in Basic Sciences (2013-2017) and is pursuing a Master's degree in Information Technology at Monash University (June 2023 - June 2025).

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Axiom Technologies

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Axiom Technologies was founded to meet technological needs for Australia's medium & large scale enterprises providing end to end IT solution which delivers tailored solutions across a number of different areas including hardware, software, managed services, resourcing and professional services. Axiom Technologies also caters for education, government & public sector, encompassing cloud services, data migration, server migration, telephonic solutions, monitoring and IT procurement and software licensing. Axiom Technologies with its firmly established relationships with leading Tier1 solutions and technology partners, we can confidently provide you with a partnership that you will benefit from, and one that we are proud to offer. We help our clients with better IT managed services which make their organisation productivity to grow. We provide IT managed services to cover any IT requirements that your business may have, including day-to-day support, network administration, network security, computer support, managed backup, server configuration, troubleshooting, planning, and search engine optimisation (SEO).