Ayala Malls
Catherine Panchanathan has a diverse background in customer acquisition, engagement, and service spanning several roles and companies. Currently, Catherine serves as the Customer Acquisition and Engagement specialist at Ayala Malls, where responsibilities include supporting product operations and promoting the loyalty program. Prior experience includes a position as Customer Service Assistant at Fintechnology Inc., ensuring effective communication with borrowers, and working at Uber as Onboarding Lead, providing personalized support to driver-partners. Earlier roles at BDO Unibank as a teller and as a Growth Assistant at Uber further developed Catherine's skills in customer interaction and transaction management. Catherine holds a Bachelor of Science in Office Administration, Management from the City University of Pasay, completed in 2015.
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Ayala Malls
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We continue to set the pace and trend in the development of shopping centers in the country. Our malls are not merely places to shop. They have also become lifestyle and cultural centers that celebrate the best in Filipino architecture, artistry, and design. Through our malls around the country, we bring the good life to Filipinos, addressing not only their basic needs, but also creating vibrant community hubs. Developed using unique and memorable concepts, each Ayala mall is made to be distinct. Creativity, innovation and originality are crucial to the way we build and operate our malls. Our business is to develop and manage innovative shopping centers in the country that gives our patrons a rewarding experience. We offer our discerning shoppers with a keen sense of place as seen through the malls’ distinct architecture and design features, people oriented spaces and highly comfortable safe and secure environment. We delight and surprise our shoppers by offering the best in shops, restaurants and entertainment options. We offer a wide range of basic to luxurious shopping, dining and entertainment choices. It will be home of flagship stores, “first of its kind” stores for both local and international retailers. It will always be at the forefront of discovering and showcasing new concepts. We provide a creative and nurturing environment for employees to excel in their fields of expertise. We offer growth and training opportunities that develop their fullest potential. We encourage a culture of teamwork, entrepreneurship and innovation that ensure the success of the company. We build communities and we improve the lives of individuals. Our developments create beautiful gathering places that are sensitive to the communities we serve, going beyond expectations, and are mindful of protecting the environment.