Azercell Telecom LLC
Samira Huseynova has extensive experience in customer service and public administration, currently serving as the Head of the Omni-Channel Service Improvement unit at Azercell Telecom LLC since October 2009. In this role, Samira oversees the B2C Marketing and Customer Experience Management block. Previous positions at Azercell include Head of Unit Customer Documentation Control, Senior Representative, and Representative in customer relations. Additionally, Samira has been actively involved in local governance as the Chairman of the Social Issues and Youth Commission at Narimanov Municipality since January 2010 and as a member of the National Delegation of Azerbaijan at the Council of Europe/The Congress of Local and Regional Authorities. Samira holds an MBA in Business Administration and Management from Azerbaijan State Economic University and a bachelor's degree in Public and Municipality Administration from the Academy of Public Administration under the President.
Azercell Telecom LLC
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“Azercell Telecom” LLC was established on January 19, 1996. Founders were Turkcell İletişim Hizmetleri A. S. and Ministry of Communications of Azerbaijan Republic. “Azercell Telecom” started its activities on December 15, 1996 offering subscribers mobile telecommunications services based on postpaid system. In 1998 prepaid system was launched with tariff package — SimSim that was very successful. As being the leader of the market and very dynamic company it’s known as the trend setter in mobile telecommunications market in Azerbaijan applying new technologies and offering various tariff packages, products and services that are beyond the customer needs. In 2000, Azercell established its quality management system and on December 7, 2000, the company received the Certificate of Compliance with International ISO 9001 Standards. In 2003, our company updated its quality system according to the 2000 version of this Standard and on January 15, 2004, Azercell received the Certificate of Compliance with ISO 9001:2000 Standard. Azercell Telecom was awarded the Investors In People (IIP) Standard Certificate in 2006. Azercell Telecom met all 12 indicators and recognized as IIP working company which operate in more than 36,000 companies worldwide. In December 2014 Azercell was re-certified against more demading and challenging IIP standards' requirements. (IIP Silver Level international HR standard) CEO (Chief Executive Officer) of Azercell Telecom LLC — Zarina Zeynalova