Balboa Digital
Mark Garms has a diverse work experience spanning several companies. Mark started their career at T. Rowe Price in 1988 as a Vice President of Customer Service, where they worked until 2000. In 2000, they joined SourceTrack as a Vice President of Client Services, a position they held until 2001. Mark then moved on to Autobytel, taking up the role of SVP Dealer Operations from 2002 to 2008, and Chief Operating Officer from 2008 to 2010. Finally, in 2010, Mark became the CEO of Balboa Digital, where they are currently working.
Mark Garms received a High School Diploma from Bonita High School between the years of 1979 and 1982. Following this, they pursued a Bachelor's degree in Liberal Arts and Sciences/Liberal Studies from Ambassador University, which they completed between 1982 and 1987.
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Balboa Digital
Balboa Digital Provides Trusted, Compliant, Effective Call Center Services Get to know Balboa Digital - Our experience, expertise, and innovative call technology, set us apart. Add in your branding, our professional and friendly staff, and real-time reporting, and you've got a solution that helps ensure your customers respond and get the information they need. We're here for all your call center needs - from lead handling to process outsourcing to recruitment and enrollment to surveys and more. What you can rely on - Trusted Brand Ambassadors Real-Time Results Quick Implementation Clear Pricing Compliance Expertise Our friendly, professional and experienced team manages inbound and outbound calls for clients 365 days a year. Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school. We also work on your non-voice projects that compliment your call center service requests. Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses key white-listed client-branded phone numbers, ensuring higher contact and engagement rates. Our helpful call center team responds in real time to customer inquiries, creating a positive experience and improving program conversion. To schedule a meeting to explore how Balboa Digital can support your organization, feel free to phone or email: Mark Garms - CEO (714) 986-5595 or email markg@balboadigital.com Or Marilyn Crawford, VP, Partner Development (630) 862-7185 or email marilync@balboadigital.com We are looking forward to talking with you!