Bradley Polen

IT & Operations Manager at Balto

Bradley Polen is currently serving as IT & Operations Manager at Balto since February 2022, and also holds the role of Operations Manager. As a 2021 Venture for America Fellow, Bradley is part of a competitive two-year fellowship focused on business development. Prior experience includes an Operations Analyst position at Total Access Urgent Care, where responsibilities included enhancing technology infrastructure and analyzing operational data. Bradley also worked as a COVID-19 Contact Tracer with Lancaster Health Center and contributed as a Fundraising Intern for Patients R Waiting Nonprofit. Early career roles included mentoring high school students at Franklin & Marshall College and interning with the Boys & Girls Club of Lancaster on program evaluation. Bradley holds a Bachelor's degree in Business and Economics from Franklin & Marshall College and studied abroad in Denmark in 2019.

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St. Louis, United States

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Balto

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Balto is an artificial intelligence tool that transcribes and analyzes sales calls in real time to deliver live recommendations to sales reps while they navigate their calls. Sales reps use Balto to improve their communication skills, better understand customers’ needs, and consistently remember the key points that they need to address on every call.