Balto
Rob Westervelt has had a diverse professional background, starting off in sales roles before transitioning to customer success. Rob has experience in managing sales teams, implementing new strategies, and coaching hockey at various levels. With a Bachelor's degree in Business Administration with a focus on Marketing, Rob brings a combination of sales expertise and leadership skills to their current role as Vice President of Customer Success at Balto.
Balto
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Balto is an artificial intelligence tool that transcribes and analyzes sales calls in real time to deliver live recommendations to sales reps while they navigate their calls. Sales reps use Balto to improve their communication skills, better understand customers’ needs, and consistently remember the key points that they need to address on every call.