FP

Francisco Pessanha

Head Of Customer Experience And Touchpoints at Banco Montepio

Francisco Pessanha currently serves as the Head of Customer Experience and Touchpoints at Banco Montepio since October 2021, after holding the position of Head of Marketing at Banco ATLANTICO Europa from May 2014 to September 2021, where responsibilities included leading marketing strategies, product development, and customer experience initiatives. Previously, Francisco contributed as a Senior Marketing Executive at Mixed Feelings and co-founded the company while also serving as a Marketing Executive at BiG - Banco de Investimento Global. Initial roles included Assistant Brand Manager at Unilever and a Trainee at Millennium bcp. Francisco holds a Bachelor of Science in Management from Nova School of Business and Economics, a Master of Science in Business Administration with a major in Marketing from Católica Lisbon School of Business and Economics, and completed an Executive Education Course in Marketing at Northwestern University.

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Banco Montepio

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O Banco Montepio é a instituição financeira mais antiga de Portugal e única no panorama financeiro nacional pela sua origem e base mutualista e, consequentemente, pela sua vocação de instituição de poupança e de disponibilização de serviços financeiros universais para os clientes particulares, em todas as fases do seu ciclo de vida, para todos os clientes do setor empresarial e para as instituições da economia social e empreendedores sociais. De olhos postos na inovação, o Banco Montepio tem vindo a reinventar-se com a ambição de oferecer aos seus clientes a melhor relação possível com o seu banco. Apostou na transformação digital, sem nunca esquecer a importância da proximidade física.


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