Banco Pan SA
Diego Alvim is a seasoned professional with extensive experience in customer experience management and data analysis, currently serving as Performance & Data Analysis Manager for Customer Experience at Banco Pan since July 2023. Prior to this role, Diego held multiple positions at LATAM Airlines over a decade, including International Customer Experience Standards Manager and Customer Experience Manager, where responsibilities encompassed managing partner relationships, cross-functional processes, and KPI management. Earlier experience includes significant leadership roles within AIESEC no Brasil, focused on financial strategy and operational efficiency, alongside academic credentials featuring master's degrees in Econometrics and Business Administration. Diego also holds an Aviation Management Certificate from Embry-Riddle Aeronautical University.
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Banco Pan SA
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Banco Pan SA, formerly Banco Panamericano SA, is a Brazil-based commercial bank. The Bank provides a range of financial services and products, including consumer loans, passenger car leasing, and sales financing, among others. The Company operates through five main segments: Financial, which offers consumer credits, credit cards, leasing and investment services; Consortium, which is involved in the management of third party goods, such as cars, motorcycles, electronics and real estate properties; Receivables Securitization; Sales Promoter, and Others. The Company offers its services both to individual and business clients.