Michel MacEna

Analista De Planejamento E Retenção Sênior at Banco Pan SA

Michel Macena is a seasoned professional with extensive experience in planning and retention across various sectors. Currently serving as a Senior Planning and Retention Analyst at Banco PAN since December 2021, Michel focuses on managing efficiency metrics and conducting site visits. Prior to this, Michel held the position of Senior Commercial Planning Analyst at Ticket from September 2016 to July 2021, where responsibilities included managing commercial incentive programs. Earlier experience includes roles at Cielo, starting as an intern and advancing to a Full Commercial Analyst, overseeing CRM briefs and data analysis using SQL and SAS. Michel's career began at Mettler Toledo as an intern and later included administrative responsibilities at CPS Color Ltda, contributing to skills in customer service and reporting. Education was achieved with a Bachelor's degree in Business Administration from Universidade Nove de Julho.

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Banco Pan SA

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Banco Pan SA, formerly Banco Panamericano SA, is a Brazil-based commercial bank. The Bank provides a range of financial services and products, including consumer loans, passenger car leasing, and sales financing, among others. The Company operates through five main segments: Financial, which offers consumer credits, credit cards, leasing and investment services; Consortium, which is involved in the management of third party goods, such as cars, motorcycles, electronics and real estate properties; Receivables Securitization; Sales Promoter, and Others. The Company offers its services both to individual and business clients.


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Headquarters

Sao Paulo, Brazil

Employees

1,001-5,000

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