Banco Santander
Chris Mitchell possesses extensive experience in the financial services sector, currently serving as the Head of Customer Care at Santander since February 2020, focusing on supporting vulnerable customers facing financial difficulties. Prior roles include Head of Vendor Control at Bamboo Loans and Senior Business Analyst at Santander UK, along with a tenure as Head of Collections: Controls & Governance at D’marné Consulting Ltd. Chris has also held significant positions at Investec, where responsibilities included leading Primary Servicing and Collection Strategy & Administration, overseeing operational strategies and compliance with Service Level Agreements. Early career experience includes management at Homeloan Management Ltd. Chris's educational foundation was established at West Craven High School from 1984 to 1989.
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Banco Santander
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Banco Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas, and is one of the largest banks in the world by market capitalization. Its purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising over €120 billion in green financing between 2019 and 2025, as well as financially empowering more than 10 million people over the same period.