Lina Wad

Lina Wad is a seasoned professional in customer experience and project management, currently serving as a Customer Experience Specialist at Bang & Olufsen since January 2025. Previously, Lina held several roles at LIEWOOD from August 2020 to December 2024, advancing from Customer Success Specialist to Project Manager - Customer Success, leading initiatives to improve customer experience and streamline processes. Lina's extensive background includes roles at NUORI and various positions at Copenhagen Business School, underpinned by a strong academic foundation in Organizational Innovation and Entrepreneurship from Copenhagen Business School. With experience in e-commerce, digital marketing, and stakeholder management, Lina has successfully implemented various systems and processes to enhance customer satisfaction and operational efficiency.