Jorge Rodriguez

Jorge Rodriguez is an experienced IT professional with a robust background in IT Service Management, particularly as a ServiceNow CMDB Manager at BankUnited since July 2021. Responsibilities include monitoring discovery statuses, configuring discovery schedules across various platforms, managing configuration items, and ensuring CMDB health remains above 99%. Previously, Jorge served as the Coordinator of Digital Invoicing and Associate Project Controller at Royal Caribbean Group, where responsibilities encompassed invoice processing and operational request management. With a foundational career at Carnival Corporation, Jorge held managerial positions in data center operations, demonstrating a long history of expertise in IT and project management since entering the field in 1984. Education includes attendance at Miami Community College from 1991 to 1993.