Erik Mercado

Tech Director Of Security Operations Center at Baptist Health

Erik Mercado is a seasoned cybersecurity professional with extensive experience in security operations and incident response. Currently serving as the Tech Director of the Security Operations Center at Baptist Health since August 2023, Erik previously held the position of AVP of Cyber Security Operations Center at Saks, where responsibilities included overseeing IT infrastructure and technology consulting within Saks Cloud Services. Other notable roles include serving as DVP of Governance Risk & Compliance and Cyber Security Operations Center at The Bay, and Director of Incident Response at Hudson's Bay Company, where Erik established critical incident response and forensic programs. Erik's earlier career includes directorships in digital investigations and professional services at Innovative Discovery, LLC, and AccessData, respectively, alongside consulting roles focused on forensic data collection and analysis at Navigant Consulting, FTI Consulting, and LECG. Erik holds a Bachelor of Science degree in Computer Science from The City College of New York.

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Baptist Health

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Baptist Health South Florida is once again one of the 2021 Fortune 100 Best Companies to Work For! This is the 21st time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News & World Reports in its 2020-2021 Best Hospitals and have been honored as one of PEOPLE's 2020 50 Companies that Care by PEOPLE magazine and Great Place to Work. Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute, and proton therapy center. Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits, and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best! Join our Talent Community and stay up-to-date on our career opportunities! https://careers.baptisthealth.net/us/en/jointalentcommunity?applyType=JTC


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