Florian Zirkelbach

Team Lead Customer Success at Speed Kit

Florian Zirkelbach is a skilled professional with a background in business administration. Currently serving as the Team Lead Customer Success Management at Speed Kit, Florian is responsible for the full onboarding of new customers and managing key accounts such as BMW, Decathlon, Carhartt WIP, and Snipes. With a strong focus on building and maintaining relationships with clients, Florian also collaborates with internal teams to provide valuable feedback and ensure client satisfaction. Prior to their current role, Florian gained experience in logistics planning and sales representation at companies such as ZF Group and Bierothek Group. Holding a Master of Science in Business Administration from Otto-Friedrich-Universität Bamberg, Florian combines their academic knowledge with their practical experience to excel in customer success management.

Location

Hamburg, Germany

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Speed Kit

Baqend develops Speed Kit, a SaaS plugin solution to accelerate e-commerce websites by more than 50% within 2 days. Baqend is a research spin-off from the University of Hamburg on the mission of building a web without loading times. The founders pioneered a novel approach to speed up the delivery of dynamic data. Speed Kit bundles years of thisresearch in a plugin for large-scale e-commerce and brand websites, that is easily implemented by just a line of JavaScript code.Today, some of the leading European e-commerce players like Decathlon, Galeria, and BMW already rely on Speed Kit to improve their conversion rates, user experience, and SEO ranking. Since the product’s speed uplift is cleanly proven by statistically sound A/B-tests, Baqend is one of the fastest-growing SaaS companies in Germany.


Headquarters

Hamburg, Germany

Employees

51-200

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