Aisha A.

Aisha A. is an experienced IT professional currently serving as the IT Manager for the Global Help Desk at Bausch Health Companies Inc. since February 2019, where Aisha leads an offshore team supporting approximately 7,000 employees globally. Aisha possesses strong expertise in various IT tools, including Microsoft Office, Azure, ServiceNow (ITIL), and Citrix. Prior roles include IT Support Specialist at LabCorp, where Aisha provided Tier 1 support and trained new colleagues, as well as Toxicology Lab Tech with production goals met consistently. Additional experience includes a position as Laboratory Assistant at Chromocell Corporation and Customer Service Representative at ShopRite Supermarkets, where Aisha managed staff and handled HR functions.