Vivek Yn

Vivek YN is an accomplished leader in customer experience strategy with extensive experience in driving digital transformation and customer-centric initiatives at Bayer Crop Science since November 2016. As Global Customer Experience Lead, Vivek oversees the development and implementation of CX strategies, enhancing customer engagement through advanced analytics and standardized methodologies. Previous roles include managing EMEA-wide CX projects and digital marketing transformation, yielding substantial revenue opportunities. Prior experience includes consulting roles at Accenture and Tata Consultancy Services, focusing on data-driven decision-making and operational efficiency. Vivek holds an MBA from Warwick Business School and a BTech from Jawaharlal Nehru Technological University.