BCU
Laura Alvarez has over two decades of experience in operations and customer service management, currently serving as the Manager of Operations and Continuous Improvement at BCU since December 2010. Previous roles at BCU include Shared Services Manager, Senior Project Lead, and several management positions focusing on business development and service operations. Prior to BCU, Laura Alvarez worked at Shaw Suburban Media as the Circulation Customer Service Manager from April 2002 to December 2010. Laura Alvarez holds an Associate of Arts degree in General Studies from McHenry County College, earned between 2000 and 2004.
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BCU
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We are a purpose-driven organization that empowers people to discover financial freedom. We owe our success to our BCU community, fostering an environment that supports professional and personal growth – which in turn empowers us to best serve our members! In 2024, BCU was named one of CNET's Best Credit Unions! With over $6 Billion in assets, we are also one of the fastest growing credit unions in the last four decades. Both not-for profit and member-owned, the Credit Union is driven by the commitment to provide extraordinary service for more than 350,000 members across the US and Puerto Rico. BCU members enjoy access to financial services and well-being programming that inspire confidence through the brand promise Here Today For Your Tomorrow. Lifetime membership is offered to employees and families of America’s best workplaces and those living or working in Chicago-area communities. Learn more at BCU.org. Connect with us on Facebook: @MyBCU Connect with us on Instagram: @lovebcu Please visit BCU.org/Legal/Terms-of-Use to view our Social Media Disclosure. Equal Housing Opportunity