BDO Esnad
Aliaa AbdElAziz is a seasoned professional with over 15 years of experience in quality assurance and customer service. Currently serving as a Senior Quality Assurance Specialist at BDO Esnad since January 2010, Aliaa has also held roles such as Quality Specialist and Trainer. Prior to BDO Esnad, Aliaa worked at Ahram Security Group as a Customer Service Supervisor and at Permium Skills as an Administrative Assistant and Customer Service Supervisor. Additional experience includes positions as a Quality Control Specialist and Customer Care Specialist at Axiom Telecom, and as a Customer Service Specialist at Ancient Royal Tours. Early career development took place at the National Bank of Egypt as a Customer Service Representative. Aliaa holds a Bachelor of Commerce degree in Accounting from Ain Shams University.
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BDO Esnad
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BDO Esnad- Egyptian Joint Stock Company and a member of BDO International Limited- is a leading Business Process Service Provider providing organizations with BPO services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement. BDO Esnad core objective is to deliver superior quality and value to its clients. About BDO International BDO is the world's fifth largest accounting organization with a network of more than 1,200 offices in 144 countries, and some 56,000 personnel worldwide. The combined fee income of all the BDO Member Firms was $6.45 billion at year end 2013. It is BDO long history of commitment to service excellence and client satisfaction that brought BDO to its current leadership position. Services Offered Finance & Accounting Outsourcing Human Resources Outsourcing Market Research Outsourcing Contact Center Outsourcing Information Technology Outsourcing Digital Marketing Outsourcing Sectors Served Oil & Gas Real Estate IT & Telecommunication Pharmaceutical Technology Financial Institution Food & Beverage Automotive