Joshua Owen

Lead Fraud And Payments Operations Analyst at Beaverbrooks

Joshua Owen is an experienced professional in fraud and payments operations, currently serving as the Lead Fraud and Payments Operations Analyst at Beaverbrooks since October 2021. Prior to this role, Joshua held various positions at JD Sports Fashion plc from November 2016 to October 2021, including Lead Multi-Channel Profit Protection Analyst, Fraud Investigator, and Customer Care Advisor. Educationally, Joshua earned a Bachelor's degree in History from the University of Chester between 2012 and 2015, and completed A levels at Bury College from 2009 to 2012.

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Manchester, United Kingdom

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Beaverbrooks

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There’s nowhere quite like Beaverbrooks. It’s not just the quality of diamonds, jewellery and watches we sell. It’s the sense of privilege we feel to play a part in life’s most important moments. We started in 1919 as a family business and we’re still owned by that same family. Only now, we have 1000+ people across our 85 UK-wide stores and Head Office in Lytham St. Annes. Each passionately helping create unforgettable customer memories. That’s the hallmark of amazing people. Working with brands like TAG Heuer, Tudor & Gucci, our people helped us achieve the #3 position in the prestigious 100 Best Companies to Work For list 2023, in addition to being announced as ‘Retail’s Best Company to Work For’! It’s also our 18th consecutive year of receiving three-star accreditation for ‘world class’ levels of workplace engagement. Our culture reflects the way we treat customers. Genuinely moved by our teammates’ ability to go the extra mile. Positive, even when faced with a challenge. We define that culture as ‘The Beaverbrooks Way’. It embodies passion, integrity, caring, trust and fairness. Values that have been true to us for a Century. Beaverbrooks people aren’t just here to earn a living. We’re here to enrich lives. It starts with customers, reaches out into the wider community and extends to each other. That’s why we put so much time into choosing passionate, instinctive employees. People who know how much you have to put in to get out what you want. We also love to help local communities, giving 20 per cent of our post-tax profits to charity with donations of over £21m to over 1000 charities since 2000. Our colleagues are supported to give their time to charity, too, and we give them an annual amount to donate. We’re also proud to be the UK’s second biggest high street supporter and a diamond award winner of Payroll Giving – a scheme allowing our colleagues to support a charity of their choice with regular pay donations.