Graham Raymond

Graham Raymond is a seasoned professional with extensive experience in customer support and operations management. Currently serving as a Senior Product Support Specialist at Bedrock Learning, Graham leads and mentors a team, setting and tracking quarterly goals to enhance customer service. Previously, as Customer Operations Manager at Walking on Earth, Graham established a robust support function for over 5,000 users and mentored junior team members to achieve engagement targets. Graham also held roles at Lyvly, Audley Travel, Deliveroo, Interac, and Uber, where a strong focus on operational efficiency, exceptional customer service, and team leadership was consistently demonstrated. Graham holds a degree in Business Management from the School of Business and Law at the University of Brighton.