Beds and Bars Group
Rafael Nuñez is an experienced professional in customer service and support, currently serving as a Senior Customer Service & Hostel Support Agent at Beds and Bars Group since November 2021. Prior to this role, Rafael held the position of Hostel Supervisor at the same company from December 2017 to September 2020, where responsibilities included overseeing the reception team, coordinating with housekeeping and maintenance, managing daily accounting, and resolving guest and online travel agency issues. Rafael's educational background includes a Profesional Diploma in Customer Experience from The CX Academy and various certifications in UX design and writing, showcasing a strong focus on enhancing user experiences alongside a foundation in visual arts education.
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Beds and Bars Group
We're proud to operate the St Christopher's Inns hostel chain, Belushi's bars and a number of other well known brands and services across Europe including The Flying Pigs, Winston, Mosaic House and Bauhaus. Beds and Bars is a collective of companies and brands and we’ve been building our fun little empire for a while now. We are made up of St Christopher’s Inns – the largest independent chain of hostels in Europe, Belushi’s Bars, the Winston Hotel and nightclub and the Flying Pig Hostels in Amsterdam, the Bauhaus hotel, bar and hostel in Bruges and Interpub, the traditional pub arm of Beds and Bars. Our company started back in 1964 with one traditional English Pub. Since then things have changed a bit. In 1994 the first Belushi's bar opened in Covent Garden. Two years later the first St Christopher's backpacker hostel opened up in Southwark. By 1999 Beds and Bars had 6 Backpacker bars and 350 beds in London. Over the years Beds and Bars has expanded rapidly from a single site to a multi-unit, multinational organisation. Since 1999 we have spread throughout the UK and Europe to Newquay, Bath, Brighton, Edinburgh, Amsterdam, Bruges and Berlin. Paris Canal was our first purpose built hostel and nightclub. The doors opened at the start of 2008. Barcelona in 2012 and our latest baby opened in Gare du Nord, Paris in August 2013. Proud to be Investors in People Champion since 2010 and winner of the 2013 Best Employer Publican Award