Beleza na Web
Daniele Cardoso dos Santos currently serves as Líder de atendimento | Customer Excellence at Grupo Boticário since November 2020 and has been with Beleza na Web since November 2016 as Líder de atendimento Júnior and in a Backoffice role. Prior experience includes a position as Supervisor de operações at Teleperformance Brasil from November 2013 to June 2015, where responsibilities included monitoring performance metrics and operational efficiency, and a role as Auxiliar de backoffice / CAC at Teleperformance Brasil from October 2012 to June 2013 handling negotiations for collections and debt issues. The career began at Contax in October 2010 as Itaú Backoffice / Atendimento Anti Fraude, focusing on anti-fraud preventative analysis. Educational background includes a Técnico degree in Secretariado Executivo from Centro Universitário Senac and Uninove - Universidade Nove de Julho between 2011 and 2013.
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Beleza na Web
Beleza na Web is an online beauty retailer that provides perfumes, skin care, makeup, body & bath and other beauty products. The company was named Best Cosmetics and Perfumery Store in Brazil 2012 and received the Duke's Choice Award Winners in Latin America in 2016 and 24th Cosmetic Current Award: Best Digital Point of Sale 2016 and 25thCosmetic Current Award: Digital Point of Sale of the Year. Beleza na Web was founded in 2008 and is headquartered in Sao Paulo, Brazil.