Marcia Pineda

Marcia Pineda is a seasoned professional with extensive experience in operations, management, and customer support within the technology and hospitality sectors. Currently serving as Senior Manager of BPO Strategy and Operations at BentoBox since March 2019, Marcia has previously held key roles at PartnerHero, Pacific Interpreters, and Samaritan's Purse, contributing to transformative projects in the food and beverage industry and healthcare interpreting. With a strong educational background that includes a Master’s Degree in International Protocol and Event Management from Universidad de Cádiz and a Bachelor’s Degree in International Relations and Diplomacy from Universidad Tecnológica Centroamericana, Marcia Pineda exemplifies a commitment to excellence in diverse and challenging environments.