EZ

Ellen Zimmermann

Head Of Customer Management Division & Authorized Signatory at Berge & Meer Touristik GmbH

Ellen Zimmermann is an experienced professional in customer management with a strong background in the travel and tourism industry. Currently serving as the Head of Customer Management Division & Authorized Signatory at Berge & Meer Touristik GmbH, Ellen has led various initiatives related to call centers, customer service, and digital transformation since May 2022. Prior roles include Director of the Communication Center at DER Touristik and multiple leadership positions at Berge & Meer Touristik GmbH, where a consistent focus on customer relationship management and service excellence was developed. Ellen's career spans over three decades, starting as a Personal Assistant to the Managing Director and progressing through roles in business development and customer service management.

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Berge & Meer Touristik GmbH

Berge & Meer wurde 1978 in Rengsdorf im Westerwald gegründet und bietet heute Reisen in über 80 Länder an. Von Alaska bis Zypern reicht das Programm, das neben besonderen Rund- und Erlebnisreisen auch Kombinationsreisen, Kreuzfahrten und attraktive Angebote mit Eigenanreise beinhaltet. Darüber hinaus kann man auch besondere Pakete wie Rundreisen mit ärztlicher Begleitung oder auch Kreuzfahrten mit Berge & Meer-Reiseleitung buchen. Eine weitere Besonderheit sind die Berge & Meer-Hotelschätze, ausgesuchte Häuser auf Korsika, Ischia, Sardinien, Kalabrien und Albanien, die sich durch eine außergewöhnliche Lage und ein breites Angebot an Aktivitäten zu einem attraktiven Preis auszeichnen. Berge & Meer was founded in 1978 in Rengsdorf, Westerwald. Today, the tour operator offers journeys in more than 80 countries from Alaska to Zanzibar. The program ranges from exclusive round and adventure trips, combinations and cruises to journeys where costumers make their own travel arrangements. In addition special packages like round trips with medical assistance and cruises with an own tour operator for costumers of Berge & Meer. A further highlight are the so-called “hotel treasures”, carefully selected residences of Berge & Meer in Corsica, Ischia, Sardinia, Calabria and Albania which distinguish themselves with regard to their extraordinary location, their various opportunities for activities and their fair prices.


Headquarters

Rengsdorf, Germany

Employees

201-500

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