Best Egg
Brittany Jewell Smith is an accomplished operations manager with extensive experience in loan and card servicing. Currently serving as an Operations Manager I at Best Egg since August 2021, Brittany has successfully led initiatives to mitigate collection losses while balancing risk and customer experience. Previous roles include Account Manager in the inaugural Card Servicing Team, where expert problem-solving was employed, and Account Relationship Manager at Discover Financial Services, focused on fraud loss mitigation. Brittany's background also includes positions such as Digital Automation Junior Product Owner and Lead Accounting Specialist, demonstrating a strong ability to analyze trends and improve service delivery. Brittany holds a Bachelor of Science in Investigative Forensics/Psychology from the University of Maryland Global Campus and two Associate of Arts degrees from Cecil College.
Best Egg
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Best Egg is a consumer financial technology platform that aims to help people feel more confident about their everyday finances through a suite of products and resources. Our digital financial platform offers simple, accessible, and personalized financial solutions including personal loans, credit cards, and a financial health resource center. Our culture and values are one of the core reasons why our customers keep returning to Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our associates are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization. If you are inspired by inspiring others, Best Egg is the place for you.