Kevin Marembert

Kevin Marembert is an experienced customer service professional currently serving as a senior team leader at Betclic Group since May 2016. In this role, responsibilities include leading a team to achieve operational objectives and analyzing agent performance through one-on-one meetings. Prior to this leadership position, Kevin held roles as a senior agent and a customer service agent, where interactions with customers were managed via phone, email, and live chat, along with training new agents. Kevin began his career at LEGTA Chateauroux as an assistant educator, overseeing student activities during the day and supervising dormitory operations at night. Kevin holds a BTS in Management des unités commerciales from CCI Châteauroux, earned between 2010 and 2012.