Betera
Natalia Ilyutik has extensive experience in customer service and client relations, currently serving as an Incoming Line Manager at Betera since October 2021. In this role, Natalia facilitates collaboration between departments and manages team operations, including onboarding new employees, conducting interviews, and providing feedback. Previously, Natalia held positions such as Quality Customer Service Controller and VIP Specialist at Betera, focusing on quality monitoring, training, and enhancing customer loyalty. Prior experience includes a role as an Editor at ARTOX, where Natalia managed client pages and conducted audits, alongside a position in customer service at Альфа-Банк (Belarus), providing banking consultations and remote service facilitation.
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Betera
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Betera is a belarusian betting and online gambling company. More than 25 years we have been working in gambling and in 2020 we launched the first legal online casino in Belarus. Today Betera is an entertaining platform with more than 25 different sports, with hundreds of tournaments and thousands of matches in each. We also provide our customers with more than 1500 casino games including slots, live casino, board and TV games. Every month we launch tens of companies, get more than 1000 mentions in mass media and hundreds of retweets. We have an impressive number of partners in top sports – professional clubs, sport federations, E-sportsmen. Betera was honored with numerous professional awards in marketing, HR, sport, sponsorship and sustainability. Moreover, Betera is the first belarusian betting company to join The UN Global Compact and choose 5 Sustainable Development Goals. People are our main value. We hear our employees and create all the opportunities for their personal and professional growth with us. They are the real professionals who don’t see any barriers in their ways and are not afraid of creativity and making decisions. In our team anyone can suggest an idea that will become a great project. Here it is not important whether you are a specialist or a manager – you will always be heard and your ideas will be supported. Hundreds of important decisions were made by our team members remotely. Tired to work from home? Come to the office! It’s a stylish, modern, comfortable and ecological space, where you can always play ping-pong or playstation with coworkers, discuss your favorite book, meditate or just have a cup of tea in the relax zone. We support not only working initiatives. Volunteering, sport, hobbies – all these things energize us for new victories. At Betera you will always be surrounded by like-minded people who are sure that you can do anything! There’s only one question left – are you in?